Partner Integrations

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Salesforce CRM Sync - Custom sync schedule

Customer: "We want to run the syncs post office hours and not during work hours. The reason is that the Front syncs might impact the performance of Salesforce during the day and as Salesforce is our source of truth for a number of other tools, it ...

11 months ago in Existing integrations / Other (Contacts) 0 Backlog

1 VOTE

Historical import for Instagram DMs

The Instagram DM integration would be much more useful if it would import old conversations. This would be useful especially when onboarding onto Front, as the previous context for a conversation is often important to understanding the customer's ...

11 months ago in Existing integrations 0 Backlog

1 VOTE

Salesforce Plugin Enhancement - B2C Support

For objects like tasks, opportunities, and cases - prioritize loading ones associated to the contact before the broader account

11 months ago in Existing integrations 0 Backlog

1 VOTE

Typing Indicator in Intercom integration

When using Intercom directly through their site, as an admin handling customer messages you will see a typing indicator when the customer is typing. This is helpful to see if the customer is typing more, so if you should wait for them to finish be...

12 months ago in Existing integrations / Intercom 0 Backlog

1 VOTE

Sabre GDS Integration

Customer would like to integrate with Saber

12 months ago in Developer Platform / New integration requests 0 Backlog

1 VOTE

Intercom Source Urls should be visible in Front

In Intercom, every message has a 'Source URL'. This is the page the use is currently on when they sent the message. This essentially tells you what they are asking about, when they open a live chat and ask a question. Front doesn't show this infor...

12 months ago in Existing integrations / Intercom 1 Backlog

1 VOTE

Improve the WhatsApp free trial experience

As of today, customers need to contact their RM and ask about a free trial. There should be in-app visibility that lets the user know they can request a trial. Even better, they could initiate a free-trial, themselves.

12 months ago in Existing integrations 0 Backlog

1 VOTE

shipstation Integration

shipstation Integration to see order tracking and have access to return labels in real time to send to customers with tracking.

about 1 year ago in New integration requests 0 Backlog

1 VOTE

Create a custom channel for ICE Chat

ICE Chat is a chat channel for to facilitate c ollaboration with other market participants using Chat. The ICE's messaging system offers diverse set up options that can be tailored to support your compliance requirements. React to trade opportunit...

about 1 year ago in New integration requests 0 Backlog

1 VOTE

Yelp Integration

Has a Yelp / Review integration been looked at?

about 1 year ago in New integration requests 0 Backlog

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