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My ideas: Partner Integrations

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Instagram channel - support "liking" a comment

No description provided
almost 3 years ago in Partner Integrations 0 Backlog

Zoom Chat

Allow zoom chat to be a channel
over 1 year ago in New integration requests 0 Backlog

Limit SFDC case selection to Case Record Types only

You can add a Case Record Type as a field, but it brings back all Record Types across all objects
over 1 year ago in Existing integrations 1 Backlog

Hubspot integration - Log conversation as one e-mail chain in Hubspot

Currently, when logging a conversation in Hubspot through a rule every message is logged as a different message.Would be nice to be able to log them as a single conversation.
over 1 year ago in Existing integrations 0 Backlog

Attaching dropbox in comments or discussions

We love the ability to "attach" a link from Dropbox but it would be even better if that were an option in comments or discussions. We only get the option in an email. Is this something that can be added as future updates are worked on and implemen...
over 1 year ago in New integration requests 0 Backlog

HubSpot integration - populate Assigned To variable when logging emails

When we send an email through Front and use the HubSpot integration and logging rule to log to HubSpot, the email is marked as "unassigned" on HubSpot's end and we are unable to assign it after the fact. Because these emails are unassigned, they a...
over 1 year ago in Existing integrations 0 Backlog

Dialpad SMS - Hyperlink in message templates

It would be helpful to keep hyperlinks in message templates when switching to the Dialpad Channel. At the moment hyperlinks and survey's don't work.
over 1 year ago in Existing integrations / Message templates 0 Backlog

Autotask integration

While in Front, we would like to be able to click a button to have Front search the Autotask system to find the ticket created so we can put time in against the ticket. It would be great if Front actually pulled up the ticket in Front or as a star...
over 1 year ago in New integration requests 0 Backlog

Improve daypicker in Todoist integratino

Use the standard front calendar in the todoist integration (under "Due Date").The calendar in the Todoist integration starts with sunday (not monday) and when I open it, it has no date selected. In the front calendar there is the date of today sel...
over 1 year ago in Existing integrations 0 Backlog

Raiser's Edge integration

https://kb.blackbaud.com/knowledgebase/articles/Article/75244
over 1 year ago in New integration requests 0 Backlog