Rule data sets are currently manually maintained or limited to 500 rows for a CSV import. API access to manage this would give an avenue to maintain this in a non manual way and reduces chances of errors occurring
This information is presently hidden in the interface. It requires the user to click on the subscribers drop down for each message.Adding this would enable a plugin to display the list of colleagues who have read a message as the user is scrolling...
To monitor the "seen" status of messages, api clients currently need to implement a polling strategy. Adding a seen event to enable web-hook integration, will limit api usage and improve state change detection.