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Core API

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In-app (click able links) to conversations provided by API responses

you should put the conversation id in the response of the create draft endpoint (and other endpoint like create message) directly. I had to extract it out of the url `_links.related.conversation`. It would have been better to extract it out of the...
4 months ago in Core API 0 Backlog

Move Message to new Conversation via API

Support the ability to move a Message or Messages to a new conversation via the API. Suggested implementation to could be: // This example moves messages msg_10 and msg_11 out of conversation cnv_3 to their own new conversation. PATCH /conversatio...
9 months ago in Core API 0 Backlog

search contacts in the API using the email

add a parameter in the contact list request to search with the emails
about 1 year ago in Core API 2 Backlog

API - improve channel fetching (pagination and search)

Paginate GET /channels results, and enable filtering by type
about 1 year ago in Core API 0 Backlog

Drafts API: Drop requirement for supplying channel_id

Right now Front requires a channel_id to be supplied on calls to Create Draft endpoints - this is not required on send reply endpoints. Could we have the API select a default channel when the channel_id param is not supplied?
about 1 year ago in Core API 0 Backlog

Provide simpler way to compute the user hash automatically

Instead of requiring that a user hash be computed based on HMAC-SHA256, expose some API devs can call to automatically generate this based when the verifications ecret is passed in.
6 months ago in Core API / Developer Platform 0 Backlog

Api access to teammate status

the green, orange and red dot should be accessible via the api on the teammate object
11 months ago in Core API 2 Backlog

Add "seen" event in webhook API support

To monitor the "seen" status of messages, api clients currently need to implement a polling strategy. Adding a seen event to enable web-hook integration, will limit api usage and improve state change detection.
over 1 year ago in Core API 0 Backlog

Flag to control draft window is active

Currently, using Front-SDK, the behavior of createDraft() creates the draft and put the draft in an active pop-up window. However, if calling the functionality via Front CORE API (draft), the draft is only available on the end-user draft inbox. It...
6 months ago in Core API 0 Backlog

Fetch messages by a common Outlook ID using Core API

Hi, We are implementing a requirement to correlate Outlook emails to Front messages. There is one common ID in the source message (internetMessageId in Outlook and message-id in Front). We need to have the ability to fetch a message using the Fron...
about 1 year ago in Core API 0 Backlog