Skip to Main Content
ADD A NEW IDEA

Core API

Showing 42

API Request log dashboard

As a developer, sometimes it's hard to determine why my API requests are failing, and I need to reach out to the support team for assistance with my API usage. It would be super helpful to see logs of all API requests issued via my account in a da...
15 days ago in Channel API / Core API / Dev Relations 0

Search Conversation Endpoint - More flexible Date paramters

The search conversation endpoint has limited date-searching parameters. 'Before' and 'After' are only able to filter by a conversation's first message. There is a need to search for Conversations by the most recent message timestamp.
8 months ago in Core API 0 Backlog

Move Message to new Conversation via API

Support the ability to move a Message or Messages to a new conversation via the API. Suggested implementation to could be: // This example moves messages msg_10 and msg_11 out of conversation cnv_3 to their own new conversation. PATCH /conversatio...
9 months ago in Core API 0 Backlog

Api access to teammate status

the green, orange and red dot should be accessible via the api on the teammate object
11 months ago in Core API 2 Backlog

Fetch messages by a common Outlook ID using Core API

Hi, We are implementing a requirement to correlate Outlook emails to Front messages. There is one common ID in the source message (internetMessageId in Outlook and message-id in Front). We need to have the ability to fetch a message using the Fron...
12 months ago in Core API 0 Backlog

API support to maintain rule data sets

Rule data sets are currently manually maintained or limited to 500 rows for a CSV import. API access to manage this would give an avenue to maintain this in a non manual way and reduces chances of errors occurring
about 1 year ago in Core API 0 Backlog

Notification API for Plugins

Ability to send notifications to a user even when the plugin is not currently open.
about 1 year ago in Core API / SDK 0 Backlog

Expose Split Conversation in API

Ability to split a conversation into multiple converastions via API.
over 1 year ago in Core API 0 Backlog

Add "source inbox" to the event payloads for Move events

As a developer I sometimes need to see the source inbox of a move (i.e. see which inbox a conversation was moved from in addition to the inbox it was moved to.

Ability to update external ID on an Account

External ID can be set when you create an account but afterwards there is no way to update it, this would be incredibly helpful if we could update the external id.
about 2 months ago in Accounts Manager / Core API 1 Backlog