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Dialpad Call Logs channel — make logs more descriptive

Dialpad call logs do not capture direction of the call (inbound vs. outbound). Additionally, outbound calls of duration 0 sec (e.g. a dialpad user dials someone and hangs up without speaking or leaving a voicemail) is categorized as a "Missed" cal...
about 1 year ago in Existing integrations 1 Backlog

Support syncing non-email messages to Hubspot and Salesforce with "send to" rules

Bcc's and rule actions can already be used to log emails to Hubspot and Salesforce, but not other kinds of messages (e.g. SMS messages).
about 1 year ago in Existing integrations 0 Backlog

Slab integration

No description provided
about 1 year ago in New integration requests 0 Backlog

Tags API: add ability to see and set 'Archived' property

1) The GET /tags list should include a flag to indicate whether a tag has been archived 2) There should be a way to archive a Tag via API
about 1 year ago in Core API 1 Backlog

Integration with Jira Data Center

have email notifications in Front produced by Atlassian to connect to the objects in Jira/ServiceDesk to do updates like: add comments to the task (internal, public) update assignee update watchers Be able to link an existing conversation in Front...
about 1 year ago in New integration requests 0 Backlog

Mastodon channel support

No description provided
about 1 year ago in New integration requests 0 Backlog

Totango integration

No description provided
about 2 years ago in New integration requests 0 Backlog

Discord channel integration

No description provided
about 2 years ago in New integration requests 0 Backlog

Pin or unpin comment via API

No description provided
about 2 years ago in Resources 0 Backlog

TrustPilot integration

No description provided
almost 3 years ago in New integration requests 0 Backlog