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Integration with Jira Data Center

have email notifications in Front produced by Atlassian to connect to the objects in Jira/ServiceDesk to do updates like: add comments to the task (internal, public) update assignee update watchers Be able to link an existing conversation in Front...
over 2 years ago in New integration requests 0 Backlog

Segment.io integration

https://frontjira.atlassian.net/browse/PB-1183
over 4 years ago in New integration requests 0 Backlog

Add "source inbox" to the event payloads for Move events

As a developer I sometimes need to see the source inbox of a move (i.e. see which inbox a conversation was moved from in addition to the inbox it was moved to.
about 1 year ago in Core API / Exports and API 0 Backlog

Improved API support for bulk or batch imports/updates of resources

As an API user, the ability to create batches of resources, specifically Tags and Contacts, would be very helpful. I regularly hit my API rate limit when trying to migrate large groups of Contacts into Front
over 2 years ago in Developer Platform 0 Backlog

YouTube integration

Pull in comments from YouTube and enable the ability to respond to comments
over 2 years ago in Developer Platform 3 Backlog

Mastodon channel support

No description provided
over 2 years ago in New integration requests 0 Backlog

Have an additional field to upload files in accounts

For every account, we would like to be able to upload a file (excel or one note) containing our customer profile details.
8 months ago in Custom fields / Developer Platform 0 Backlog

Expose Conversation Custom Fields to Plugin SDK

Right now if we need to access custom fields on a Conversation via the Plugin SDK, we need to issue a server-side API request to GET /conversations/:id. It would be helpful to expose conversation custom fields to the Plugin SDK in the same way as ...
over 1 year ago in SDK 1 Backlog

Add "seen" event in webhook API support

To monitor the "seen" status of messages, api clients currently need to implement a polling strategy. Adding a seen event to enable web-hook integration, will limit api usage and improve state change detection.
over 2 years ago in Core API 0 Backlog

The ability to create Whatsapp message templates directly in Front, rather than having to go to Meta for creation and approval

No description provided
almost 2 years ago in Existing integrations / WhatsApp 0 Backlog