Developer Platform

Create calendar events. update calendar events. delete calendar events. all through api.

1) The GET /tags list should include a flag to indicate whether a tag has been archived 2) There should be a way to archive a Tag via API

Today we need to get for each conversation what is the status and if status is resolve when it was resolved. Unfortunately we cannot retrieve this information using the end-point GET List Tagged Conversations or any other end-point. In addition we...

I'd love to be able to see Talk Time, Hold TIme, etc with our Dialpad integration, direclty in the analytics section of Front!

Currently we fail to import messages if the message contains a file over 25MB. However, it would be nice if we dropped the attachments that are too large, and still imported the message text. When this happens we should also display some type of w...

As an API user, the ability to create batches of resources, specifically Tags and Contacts, would be very helpful. I regularly hit my API rate limit when trying to migrate large groups of Contacts into Front

This feature is available with twilio SMS, but it would be very useful to send the same text message to many clients and have each one sent separately in a different conversation. Similar to the way sequences work, but with text. We run a service ...

It would be nice to be able to have an SMS integration with Talkdesk so we can use that in both team communications as well as individual communication. Our sales team would like to be able to communicate with customers through SMS from their own ...

It would be great to have a plugin to connect to the Teamwork.com project management platform - be able to link tasks to conversations, create tasks, view client tasks etc.