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My ideas: Developer Platform

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8x8 integration

Front integration with VOIP provider 8x8.
almost 2 years ago in New integration requests 0 Backlog

Add "source inbox" to the event payloads for Move events

As a developer I sometimes need to see the source inbox of a move (i.e. see which inbox a conversation was moved from in addition to the inbox it was moved to.
7 months ago in Analytics API - exports / Analytics exports content - fields / Core API 0 Backlog

Allow users to easily track dynamic objects

As a user, I want to be able to track activity for a particular dynamic object. I need to be able to quickly access all conversations associated with a dynamic object, and be aware of when new conversations come in. Tags are a great example of how...
about 1 year ago in Dynamic objects 0 Backlog

Dynamic objects: allow options without a static prefix/suffix

For example, hexadecimal strings of a specific length should be allowed to be turned into dynamic objects even without a static prefix.
10 months ago in Dynamic objects 0 Backlog

interact with the front calendar via API

Create calendar events. update calendar events. delete calendar events. all through api.
10 months ago in Calendar - other / Core API 0 Backlog

ActiveCampaign integration

Support for syncing contacts and campaigns.
over 3 years ago in New integration requests 0 Backlog

Log emails from Front to Gainsight

Similar to how the Salesforce and Hubspot rules work
over 1 year ago in Existing integrations 0 Backlog

Expose Conversation Custom Fields to Plugin SDK

Right now if we need to access custom fields on a Conversation via the Plugin SDK, we need to issue a server-side API request to GET /conversations/:id. It would be helpful to expose conversation custom fields to the Plugin SDK in the same way as ...
7 months ago in SDK 1 Backlog

Bring Slack reactions over to Front messages

Would be great to see Slack reactions in Front, since so many people use reactions to acknowledge messages, and even to mark things as done, or something similar. If possible, allow for reactions in Front, as well, that can be shown in Slack.
over 1 year ago in Developer Platform 0 Backlog

Allow to Download Inline Images from WhatsApp senders

Currently in the desktop app is not Possible to dowload Images send from Senders. you need to switch to browser and download via right click.
11 months ago in Desktop / Developer Platform 0 Backlog