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AI angel (QA before sending)

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Check if an answer respect company policies before sending

Automatically check an answer before it's sent, to make sure it respects company preferences and guarantees quality. Like: Formatting: Tone, spelling, names, attachment... Policies: Message validated by a manager if the customer is close to renewa...
17 days ago in AI / AI angel (QA before sending) 0 Backlog

[tone] Custom tone with AI compose

Ability to modify existing tones with AI compose to align with how their company speaks, or have the AI learn their companies tone and make a custom tone. Ability to have a tone selected by default.
about 1 month ago in AI angel (QA before sending) / AI compose 0 Backlog

[action] Auto Correct

Add auto correct to emails.
about 2 months ago in AI angel (QA before sending) / AI compose / Compose - write efficiently with quality 1 Backlog

Safety nets for agents

This is an entire family of workflows around "I want to prevent something in special circumstances" Identified use cases: - Select a default channel in certain cases (i.e. "you have to use the risk@ channel by default when in the risk inbox") - Bl...
over 3 years ago in AI angel (QA before sending) / Other (workflows) 0 Backlog