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Activation2
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Admin Experience150
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AI185
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AI angel (QA before sending)4
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AI answer10
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AI compose14
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AI data extraction2
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AI extensibility3
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AI insights2
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AI language5
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AI similar conversations8
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AI summary11
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AI tagging19
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Backoffice2
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Client Platform99
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Core Product Experience669
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Developer Platform372
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Insights85
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Analytics Exporting Data6
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CSAT21
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Direct connectors0
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Insights - Systems1
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Live dashboard2
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Metrics14
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Breakdowns and totals3
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Business Hours and time measure2
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Metrics - misc improvements1
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Knowledge Base84
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Live Chat115
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Search28
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Systems74
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Advanced rule conditions and actions15
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Company rules1
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Other (workflows)9
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AI tracking
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Showing 2 of 1681
1
VOTE
[measure] Track conversation tagged by AI in export
Situation: As an admin, I want to be able to check / track conversations that have been tagged by AI so that I can audit them. Today, it is only possible to see them as part of the search when clicking on "View" inside the rule selected tags tab. ...
2
VOTE
[measure] Analytics on AI feature usage (in API, in product)
Situation: Today, except for AI and chat, there is no way of actually knowing how AI features are used by users for an admin. Request: Let admins know how AI features are used by their teams: be able to extract this information through an API if n...