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Teammate availability

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Introduce temporary breaks as an availability status (other than just Out of Office)

In addition to out of office, a break option would be hand (for lunch breaks, meetings etc.) to ensure communications like chats are not allocated to someone who is temporarily away from their desk.
over 2 years ago in Teammate availability 0 Launched

Planned vacation overriding Shifts

Admin have to edit shifts each time a teammate goes on vacation. This makes it impossible to leverage Shifts above a few dozen teammates (you have to edit them every single day to account for every single PTO). To avoid this needless management wo...
almost 3 years ago in Teammate availability 4 Launched

Give non-admins permission to manage shifts

Add a new permission for managing shifts that can be added inside a custom role. This enables teammates other than full Workspace admins to manage shifts.

Improvements to Shift scheduling

Rather than only supporting recurring weekly shifts, add calendar shifts so that customers can plan holidays, changes in schedule week over week, etc.
over 4 years ago in Teammate availability / Workforce management 3 Launched