Email channels

Problem Front does not support email importance flags, so priority markings set in Outlook or other clients are not visible. Request Display and allow setting high/low importance flags on inbound and outbound messages, matching Outlook's behavior.

Problem When SPF/DKIM authentication fails, there's no visible indication to alert users of the authentication issue. Request Display SPF/DKIM failure warnings in the UI as inbox alerts, similar to other authentication-related warnings.

Problem When emails are deleted in Gmail, they remain in Front conversations, requiring manual deletion in both places to keep systems in sync. Request Automatically sync Gmail trash and delete actions with Front so deleting an email in one system...

Problem Teams cannot open .msg files in Front and must use Outlook instead, disrupting workflows and preventing quick access to email history and attachments stored in document management systems. Request Support opening and importing .msg file at...

Problem The iOS mobile app can become disconnected without visible indication, requiring manual re-authentication when the user opens it. Request Send notifications when the app loses connection so users are immediately aware.

Request Add Advanced Threat Protection (ATP) support for email attachments with dynamic delivery capabilities.

Problem The tracking pixel's alt text displays 'Sent from Front' in email clients that don't show inline images, which may not align with company branding or messaging preferences. Request Allow customizing the alt text displayed for the email tra...

Problem Some businesses require delivery receipts (like those available in Outlook) as a formal record that information has been shared. Request Add support for requesting delivery receipts on sent emails.

Problem PEC (Posta Elettronica Certificata) emails are not natively supported. Instead of displaying the email directly, they appear as attachments with an XML certificate, complicating the reading experience. Request Add native support for PEC em...

Problem Custom SMTP channels support higher attachment limits than Front's default (~25MB), but there's no way to set a custom default. Request Add an option to set default attachment size limits for new channels created in a team account.