Composer

Currently in Outlook, I have the ability to highlight non-contiguous text, copy those items, and paste into an outside application.

Create a warning prompting users to confirm before sending an email to a large number of recipients. Outlook's standard is 25 recipients.

Using AI to determine if messages agents are drafting to send violate key quality assurance metrics, create confusion, or otherwise may result in a low customer satisfaction for that conversation (DSAT). Simple things like tone, grammar/ spelling ...

Capabilities for predictive text when composing an email

When collaborating with teammates on email drafts, a revision history would allow for worry-free collaboration, keeping drafts of emails from accidentally being deleted. Auto saving drafts every few seconds when composing an email then being able ...

Speech-to-text to author content in Front