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New metrics

Showing 16

Analytics - rules - Count how many times a rule apply

Rules activity monitoring: Count how many times a rule applied
over 2 years ago in New metrics 0 Backlog

Outbound emails opened

Ability to view how many people have opened a given outbound email in analytics (based on receipt) and associated metrics such as open rate.
almost 3 years ago in New metrics 0 Backlog

Breakdown automated vs manual actions

Gives the ability of tracking rule impact and optimize your workflows.
almost 4 years ago in New metrics 0 Backlog

Analytics on sequences

No description provided
almost 4 years ago in New metrics 0 Backlog

Analytics for App Objects

No description provided
over 4 years ago in New metrics 0 Backlog

Messages per conversation

Tracking the total number of message of a conversation
about 2 years ago in New metrics 0 Backlog

Customers helped

Count number of contacts /account interacted with
about 4 years ago in New metrics 0 Backlog

Analytics on drafts

Number of drafts created by teammate, time in draft before sending etc.
over 4 years ago in New metrics 0 Backlog

Deliverability metrics

Bounce/delivery rates for outbound emails. This is linked to outbound use cases (sales, marketing, etc).
almost 4 years ago in New metrics 0 Will not do

New inbound conversations

New conversations that were started by end customers.
over 4 years ago in New metrics 0 Backlog