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Activation
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  - Increase granularity of admin permissions
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- Workspaces
AI
- AI angel (QA before sending)
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  - AI answer for chat
  - AI answer for KB (Ask your KB)
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- AI suggested replies (auto draft)
- AI summary
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Analytics API - General behavior
Analytics API - New type of queries
Analytics API - reports
Analytics exports content - fields
Analytics exports content - events
Backoffice
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Client Platform
- App performance
- Feature team enablement
- Keyboard shortcuts
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Contacts
- Accessing / Organizing Data
- Contact data model
- Contacts P4 Plugins
- Onboarding data
- Other (Contacts)
Core Product Experience
- Collaborate - work together seamlessly
- Compose - write efficiently with quality
- Navigate - find your work
- Other (CPX)
  - Printing
  - Vacation responders
- Schedule - manage your calendar
- Settings
- Ticketing
- Triage - get to inbox 0
Customer Portal
Developer Platform
- Channel API
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- Links
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Insights
- Analytics Functionality
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- Investigation features
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Knowledge Base
Live Chat
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Search
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Systems
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- Other (Systems)
- Other channels
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- Parser
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Workflows
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- Rule actions
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  - Custom fields (smart rules)
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Showing 2

7 VOTE

Create new linked conversation

On the '3-dot' menus on both a conversation and a message, please add an new option: "Create new linked conversation" What I would like to happen after selecting "Create new linked conversation" is: Front opens the standard Composer User composes ...

over 2 years ago in Links 1 Launched

3 VOTE

Dialpad SMS channel

No description provided

over 5 years ago in Developer Platform 1 Launched

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