Search results: Insights

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Track click links

I would like the abiliity to see an open rate of links we send in our emails to customers. We will be using a small set of links in our signature to all customers. The links will be to promote certain products in our business. I would like to know...

over 2 years ago in Insights / Metrics / Outbound analytics 0 Backlog

1 VOTE

Apply logic rules to CSAT in signatures - to prevent it appearing for certain domains

We currently use CSAT survey in our collegues signatures. However i want to prevent this from appearing when we email certain domains (for instance internally. Having the ability to apply logic to say "Only show CSAT score link when X tag is visib...

over 1 year ago in CSAT / Workflows 0 Backlog

1 VOTE

Tracking the use of email signatures

Being able to track the signatures used by teammates. How often they are used or not used (in favour of another signature)

over 2 years ago in Insights 0 Backlog

1 VOTE

CSAT: avoid duplicate surveys (e.g from signature and template)

**Problem** Avoid to propose 2 surveys for the same message just because there is a survey in the signature and one in the template for instance

over 2 years ago in CSAT 0 Backlog

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