Search results: Core Product Experience

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Hide the default ticket statuses

We're not using the "Waiting" status, that is too generic for us. We have created custom statuses like "Waiting for Customer answer" or "Waiting for logistics answer", that work well. But we are "stuck" with the standard "Waiting" status that we d...

5 months ago in Core Product Experience 3 Already available

1 VOTE

Ticket status needs to be at workspace or inbox level

so that different teams can have personalised ticket statuses

6 months ago in Ticketing 1 Already available

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