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Status Already available
Categories Core Product Experience
Created by Guest
Created on Jun 8, 2026

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Mark a conversation as unread after opening

Problem
Many teammates use unread as a lightweight follow-up system, but Front has no way to manually mark a conversation as unread once it has been opened — unlike Gmail and Outlook.

Request
Let teammates manually mark an opened conversation as unread.

  • ADMIN RESPONSE
    Jun 9, 2026

    Your idea is now live and open for voting.

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  • Guest
    Jun 9, 2026

    You already can do this, but I agree that the option to do so is hard to find, so I'm going to upvote this

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  • Admin
    Baptiste Couly
    Jun 9, 2026

    Hi there,

    You can actually mark conversations or individual messages as unread. Learn more here: https://help.front.com/en/articles/2164#mark_individual_messages_read_or_unread

    Let me know if you have any additional question!

    Reply