RELATED IDEAS
Show active viewers on conversations
Problem
When team members share a conversation, there's no way to see who else is currently viewing it, causing duplicate research or response efforts.
Request
Display an indicator showing which teammates are currently viewing a conversation.
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ADMIN RESPONSEMay 21, 2026
Your idea is now live and open for voting.
You can see who else is on a ticket through the Participants menu. Does that meet your needs? If not, can you explain why?