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Status Will not do
Created by Guest
Created on May 15, 2026

Ability to un-merge, merged conversations

It would be helpful if the system allowed users to un-merge conversations that were previously linked. In some cases, email threads are automatically or manually merged incorrectly, and it is not always possible to separate them afterwards. Having the ability to un-merge or re-separate conversations would greatly improve document and case management accuracy.

  • ADMIN RESPONSE
    May 19, 2026

    Your idea is now live and open for voting.

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