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Status Backlog
Created by Guest
Created on Feb 9, 2026

Configure view display settings independently from the shared inbox

Problem
View display logic (which conversations appear based on status) is configured at the shared inbox level — individual views cannot override it, limiting workflow flexibility.

Request
Allow configuring visibility rules per view, so different views of the same inbox can show different conversation statuses (e.g., one view for unassigned only, another showing snoozed and waiting).

  • ADMIN RESPONSE
    Mar 10, 2026

    Your idea is now live and open for voting.

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  • Admin
    Connie Chen
    Feb 12, 2026

    If I can summarize, are you specifically looking for views with statuses as a filter?