Skip to Main Content
Status Backlog
Categories Smart rules
Created by Guest
Created on Jan 21, 2026

Parse last name, first name format in contacts

Problem
Contact names formatted as "last name, first name" are not parsed correctly by dynamic variables, which treat the first word as the first name and ignore the comma separator.

Request
Update dynamic variable parsing to correctly recognize and split "last name, first name" formatted contact names into proper first and last name fields.

  • ADMIN RESPONSE
    Feb 13, 2026

    Your idea is now live and open for voting.

  • Attach files