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Status Backlog
Categories Ticketing
Created by Guest
Created on Dec 30, 2025

Preserve conversation status when splitting

Problem
When a conversation is split, the new conversations are created with a default status rather than retaining the status of the original conversation.

Request
Provide an option to preserve the original conversation status when splitting, so the status carries over to the split conversations.

  • ADMIN RESPONSE
    Jun 18, 2026

    Your idea is now live and open for voting.

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