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Status Backlog
Categories Other channels
Created by Guest
Created on Nov 17, 2025

Support WhatsApp group chats

Problem
Front supports one-on-one WhatsApp conversations, but customers need to manage group conversations in WhatsApp.

Request
Add support for WhatsApp group chat conversations.

Context
Technical feasibility and WhatsApp API constraints on group chat support need clarification.

  • ADMIN RESPONSE
    Nov 17, 2025

    Your idea is now live and open for voting.

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