Add a new idea Subscribe
Status Launched
Categories Existing metrics
Created by Guest
Created on Nov 13, 2025

RELATED IDEAS

Show Smart CSAT scores by account

Problem
Account-level customer satisfaction data only includes traditional CSAT scores, omitting Smart CSAT metrics that provide more complete insight into customer satisfaction.

Request
Include Smart CSAT scores in the customer satisfaction details displayed at the account level.

  • ADMIN RESPONSE
    Nov 13, 2025

    Your idea is now live and open for voting.

  • Attach files