Skip to Main Content
Status Backlog
Created by Guest
Created on Nov 4, 2025

Configure resolved statuses in require tag rules

Problem
Require tag rules apply to all resolved conversations, but teams may have multiple resolved statuses (like "Resolved" and "No Action") and want different rules for each.

Request
Allow specifying which resolved statuses should trigger a require tag rule.

  • ADMIN RESPONSE
    Nov 28, 2025

    Your idea is now live and open for voting.

  • Attach files