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Status Backlog
Categories Branching rules
Created by Guest
Created on Oct 15, 2025

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Prevent overlapping rule triggers

Problem
Multiple branching rules can trigger on the same conversation, causing conflicting automation and unpredictable behavior.

Request
Allow a "stop processing other rules" option so that when a branching rule triggers, other rules are prevented from executing on the same conversation.

  • ADMIN RESPONSE
    Nov 7, 2025

    Your idea is now live and open for voting.

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  • Guest
    Feb 26, 2026

    Completely agree! I was actually pretty surprised to discover this wasn't possible. 😳

    This will block us from adopting Branched Rules in some scenarios.

    Reply