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Categories CSAT Exports and API
Created by Guest
Created on Jul 15, 2025

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CSAT API - New API endpoint(s) for CSAT Scores

Exposing new API endpoints for extracting CSAT Scores would be very useful.
For example, provide a `GET /analytics/csat` endpoint to list CSAT scores. Provide the response data in a structured way with the score, reviewer, reviewee (teammate), comment, reviewer type (human/AI-CSAT), date.

Offer searches; filter for CSAT reports from Humans or AI-CSAT. Filter by date, score, search on comment content, etc.

  • ADMIN RESPONSE
    Jul 15, 2025

    Your idea is now live and open for voting.

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CSAT raw data export / API

Merged
including the grade
almost 4 years ago in CSAT / Exports and API 0 Backlog