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Status Backlog
Categories Form
Created by Guest
Created on Feb 24, 2025

Edit sender address of received emails

Problem
Form-generated emails often have incorrect sender addresses (the form system's address rather than the actual contact). This breaks conversation grouping and reply routing. While forms can customize the reply-to field, changing the From address isn't viable due to DKIM authentication requirements.

Request
Allow manually editing the sender/From address of received emails after they arrive, so conversations are properly linked to the actual contact.

  • ADMIN RESPONSE
    Jul 5, 2026

    Your idea is now live and open for voting.

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