Ability to create macros at the company level, allowing them to be deployed across multiple workspaces and initiated from individual inboxes.
Guest
Oct 13, 2025
The ability to initiate macros from individual inboxes is very important to us. We're using the Highway plugin and it's not very useful in its current state, because our company uses shared inboxes (the only place the plugin can be active) for interfacing with the customers, and individual inboxes to vet the carriers. Without the Highway macros available on individual inboxes, the majority of our carrier communications are not covered.
The ability to initiate macros from individual inboxes is very important to us. We're using the Highway plugin and it's not very useful in its current state, because our company uses shared inboxes (the only place the plugin can be active) for interfacing with the customers, and individual inboxes to vet the carriers. Without the Highway macros available on individual inboxes, the majority of our carrier communications are not covered.