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Status Launched
Created by Guest
Created on Nov 17, 2023

Salesforce Integration — Send Email to Salesforce — Attribution improvement

Right now, when a user is not logged into the P4 integration, email activity is attributed to the admin who enabled the integration. This causes issues with handoffs and reporting.

There should be a more reliable way of attributing activity ownership to the Front Teammate/Salesforce User who sends the email.

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