Skip to Main Content
Status Backlog
Categories Workflows
Created by Guest
Created on Mar 14, 2023

Skip rules when triggered by API calls

Problem
Rules currently run regardless of whether an action was triggered by a user or by an API call, which can cause unwanted automation or duplicate actions when integrations programmatically create conversations or messages.

Request
Add a rule condition that skips rule execution if the triggering action was created by an API call rather than manual user creation, giving admins finer control over automation.

  • Attach files