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Status Backlog
Categories Rule management
Created by Guest
Created on Jun 11, 2021

Apply rules retroactively to existing conversations

Problem
When a rule is created, it only applies to new conversations, leaving existing conversations unaffected even if they meet the rule conditions.

Request
When creating a rule, provide the option to retroactively apply it to conversations already in the open state if they meet the rule conditions.

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  • Guest
    Jun 25, 2025

    I believe this should have been standard itself. This already exists in outlook, we don't need to reinvent the wheel. A checkbox would be nice to have an option to apply the rule on existing conversations or just the new ones.