New metrics

Showing 42

Outbound emails opened

Ability to view how many people have opened a given outbound email in analytics (based on receipt) and associated metrics such as open rate.

almost 3 years ago in New metrics 0 Backlog

9 VOTE

Analytics for App Objects

No description provided

over 4 years ago in New metrics 0 Backlog

5 VOTE

Custom table in Analytics

Ability to create a custom tables in Analytics by selecting metrics used, columns and lines content.

over 2 years ago in New metrics 0 Backlog

3 VOTE

Conversion rates between stages, tags ..

Request : I would like to understand the conversion rate between conversation stages using tags. Use cases: understand the n umber of quotes received and the conversion rate of these quotes

over 1 year ago in New metrics 0 Backlog

7 VOTE

Analytics on sequences

No description provided

almost 4 years ago in New metrics 0 Backlog

6 VOTE

Breakdown automated vs manual actions

Gives the ability of tracking rule impact and optimize your workflows.

almost 4 years ago in New metrics 0 Backlog

2 VOTE

Measure number of mentions

See how many times one teammate is asking another teammate for help

almost 2 years ago in New metrics 0 Backlog

4 VOTE

New inbound conversations

New conversations that were started by end customers.

over 4 years ago in New metrics 1 Backlog

2 VOTE

Messages per conversation

Tracking the total number of message of a conversation

over 2 years ago in New metrics 0 Backlog

3 VOTE

Customers helped

Count number of contacts /account interacted with

over 4 years ago in New metrics 0 Backlog

Please enter your email address

FILTER BY CATEGORY