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Dynamic objects

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Dynamic Objects: Extract text from the linked external URL/website for the title of the dynamic object

Dynamic objects are great, but it would be AMAZING if it were possible to have dynamic objects have a dynamic variable option to pull text from the linked external URL/website as the title of the dynamic variable. Currently, for URLs, we can use t...
12 months ago in Dynamic objects 3 Backlog

Dynamic Objects - Send custom headers

I'm building a Dynamic Object to fetch data from an API. The API returns XML data by default, but will return JSON when the API request contains an Accept: application/json header. Can you introduce the ability for me to send custom request header...
about 1 year ago in Dynamic objects 0 Backlog

Allow users to easily track dynamic objects

As a user, I want to be able to track activity for a particular dynamic object. I need to be able to quickly access all conversations associated with a dynamic object, and be aware of when new conversations come in. Tags are a great example of how...
about 1 year ago in Dynamic objects 0 Backlog

Allow dynamic objects to be created without a target URL

As of today, users are required to specify a target URL in a dynamic object. For example: www.orders.com/orders/[ORDER ID] However, not all business objects can be linked to through some URL. Some business objects live in desktop apps or aren't ea...
about 1 year ago in Dynamic objects 0 Backlog

Trigger dynamic object creation when conversation title is changed

Would love to have dynamic objects triggered when I edit a conversation title and add a dynamic object pattern
about 1 year ago in Dynamic objects 5 Backlog

Trigger rules on dynamic object updates

Allow rules to be triggered each time a dynamic object is updated
about 1 year ago in Dynamic objects 0 Backlog

Automatice dynamic object extraction

I would love to know if/when NLP and LLMs will be available for dynamic object extraction. Currently the feature is pretty limited by the user providing an exact match, which isn’t great for a white glove customer experience.
about 1 year ago in AI / AI data extraction / Dynamic objects 0 Backlog