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103 VOTE

Create a discussion with a teammate Group

Today, to start a discussion with a group of people, you need to type out each of their names to add them as participants. This can be cumbersome when the intention is to start a discussion with a large group of people. A possible solution custome...
over 1 year ago in Teammate Groups 5 Backlog

Allow scheduling link times at 15 min increments rather than default 30

No description provided
over 1 year ago in Scheduling Links 1 Already available

Drag & drop images as attachments instead of inline with message

No description provided
over 1 year ago in Attachments 0 Backlog

Allow users to set primary email/phone number for contacts

When a contact has multiple emails (or phone numbers), being able to indicate the primary email/phone.
over 1 year ago in Contact data model 1 Backlog

Sync Front contacts back to CRM

Store contacts created in Front, back to the provider tool like M365, Google Workspace, etc.
over 1 year ago in Contacts / Developer Platform 0 Backlog

Basic support for writing code in composer

No description provided
over 1 year ago in Composer 1 Backlog

"send later and snooze" option when replying to an email

No description provided
over 1 year ago in Triage - get to inbox 0 0 Backlog

Continue chat conversation across different channels for end user

Sometimes although a conversation may start on live chat, we may want to continue it on another channel like email, SMS, or WhatsApp. Currently there's no easy way to transition a chat conversation to another channel type.
over 1 year ago in Live Chat 0 Backlog

Ability to verify chat visitor identity using fields besides email

Currently the Chat SDK allows you to verify chat visitor identity using email only. This would allow you to verify chat visitor identity using other fields like phone number or user ID.
over 1 year ago in Live Chat 0 Backlog

Indicate if an email invitation has been forwarded

No description provided
over 1 year ago in Attendee management / Managing/Updating Events 0 Backlog