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Set "Reply All" as the default option for everyone in the company

Set "Reply All" as the default option for everyone in the company
almost 2 years ago in Composer 0 Backlog

Add Citrix Podio as an add-on/extension for Front

Gmail offers this. Podio is our project management app - it would be great to add tasks directly from Front, citing the email.
almost 2 years ago in New integration requests 0 Backlog

The ability to view the live dashboard on mobile application

As an admin, I assign workload based on assigned conversations within the live dashboard. I cannot do this on mobile currently
11 months ago in Live dashboard / Mobile 0 Backlog

Ability to see the 'seen' icon along with the sent time in the automated response email.

Ability to see the 'seen' icon along with the sent time in the automated response email. It will help the support with a more precise answer.
11 months ago in Auto-reply / Email channels 0 Backlog

Clearer cancellation meeting prompt

When deleting an event with attendees, the "delete calendar event" confirmation modal is unclear if it's going to send a cancellation to attendees or not. I know that it does, but have had users ask if it's going to or if they need to separately n...
almost 2 years ago in Calendar View 0 Backlog

Shortcut to link to another article when typing in the knowledge base editor

Knowledge base feature request: would be good to easily be able to add a link to another article of the knowledge base (kind of like Notion wiki links `[[page name]]`) https://front.frontapp.com/open/cnv_fxmu9oj?key=HXd0jyI6B9NRb6HhSa1706yf79xmjhn6
almost 2 years ago in Knowledge Base 0 Backlog

See sent messages in delegated inbox

No description provided
over 4 years ago in Delegated inboxes 1 Backlog

Assignment limits for round robin

Similar to what is offered to load balancing, round robin would not assign to teammates that have N open conversations already assigned.
over 4 years ago in Load balancing 0 Backlog

Export analytics graph/chart reports as PDF

Export the analytics visual dashboard, to share PDF internally. Also valuable for scheduled emails.
over 4 years ago in Exports, API and connectors 0 Backlog

More options for frequency when scheduling Analytics reports

No description provided
over 4 years ago in Scheduling and automation 0 Backlog