All ideas

https://www.omnigroup.com/

https://fareharbor.com/

https://www.guesty.com

https://www.freshworks.com/

https://www.sideline.com/

Right click on the Contacts, Analytics, and Rules should provide option to open in a new window. While working on a new rule or adding a contact, use may need to reference recent conversations/messages (e.g., subject line and domain name). It is d...

I tend to change channels quite often, and using the mouse to do so isn't the most convenient method :) Using a shortcut would be amazing!

Being able to track the signatures used by teammates. How often they are used or not used (in favour of another signature)

Sometimes you don't have the customer's name, and you need something more formal than hi or hello. Or perhaps you have the customer's name, but you just want to be more formal than hello [name]. That's why we would like to see a message variable f...