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Permission to create / edit /delete chatbots

I would like to assign a team member to handle chatbots, without being an admin. That way the a communications officers can handle and tweak the chatbot algorithm and function.
about 1 year ago in Admin Experience / Live Chat 0 Backlog

Review prompt for automatically created/old contacts

With popups to review old tags and old rules, Front should also have a function/feature asking to delete/review old/unused contacts.
about 2 years ago in Contacts Manager 0 Backlog

Delete a single message in the thread

From admin perspective I do not extend permissions to permanently delete emails to end users, since often they ask me to restore thing deleted in error or move to trash by spam filtering. All users have permission to delete/mark as spam, however, ...
about 2 years ago in Access - what's accessible or visible to whom in P3 / Other (CPX) 0 Backlog

Create multiple links for single dynamic object / context link

Certain customers want to link to multiple systems from a single pattern. This feature would allow a user add more than one link to a context link / dynamic object.
about 2 years ago in Developer Platform 0 Backlog

Notes / instructions for templates

When a CSR uses a template, there are often fill in details or instructions like "attach the receipt" that I have tried to include in the text in bold colors but even my best CSRs have shot off the email without removing my instructions during bus...
about 2 years ago in Message templates 0 Backlog

Reusable components for templates

Be able to have reusable components (Eg headers and footers) that can be referenced within templates - so it's easy to maintain a constant look and feel and easy to make one change that will be reflected across all templates.
about 2 years ago in Message templates 1 Backlog

Send to spam rule action

No description provided
about 4 years ago in Rule actions 0 Backlog

See more details of a calendar invitation without clicking on it

No description provided
about 2 years ago in Calendar View 0 Backlog

Data storage location: Australia

No description provided
about 1 year ago in Compliance & security 0 Backlog

Move Open and Remove in Context Links

I just accidently removed a context link instead of opening it because I clicked slightly too quickly. Definitely human error but since there is A) no confirmation to remove and B) no way that I know of to manually re-add a context link, the one I...
about 2 years ago in Core Product Experience / Links 0 Backlog