ADD A NEW IDEA

All ideas

Showing 1453

Track calendar/shift/business hour in time metrics at all times

Instead of tracking only one timer we should track for all our timers: - Calendar hours (actual time that passes) - Business hours (time within business hours) - Shift hours (time when the teammate was shifted, which can be different from business...
about 2 years ago in Business Hours and time measure 0 Backlog

Front Chat: Control when a welcome message is sent to user (like every time a visitor visits a page)

No description provided
over 2 years ago in Live Chat 0 Backlog

Keyboard shortcut: expand last message text within message body

No description provided
over 2 years ago in Composer / Keyboard shortcuts 0 Backlog

Keyboard shortcut to go to most recent / oldest email in a conversation

No description provided
over 2 years ago in Desktop 0 Backlog

Include attachments when logging emails to Hubspot

No description provided
almost 3 years ago in Existing integrations 0 Backlog

Customize the timezone for the Front Chat "notify me" email - currently there is a hard-coded timezone

No description provided
about 3 years ago in Live Chat 0 Backlog

Display timestamps differently by region

No description provided
about 3 years ago in Mobile 0 Backlog

Egress encryption integration

No description provided
about 3 years ago in New integration requests 0 Backlog

Smart compose: warning if missing To: field

No description provided
over 3 years ago in Composer 0 Backlog

Leave a "tombstone" for deleted messages + comments

No description provided
over 3 years ago in Composer 0 Backlog