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Integrate Time Off Planner with External HR Systems

During a product roadmap presentation, Carter from Edge Logistics mentioned it would be great if the Time Off feature for shifts integrated with external HR systems like Paylocity Link to Gong clip: https://us-18905.app.gong.io/call?id=31715033328...
8 months ago in Teammate availability 0 Backlog

Email was read rule trigger

Give Front rules the ability to interact with the read receipt setting so that we can create automations around this product behavior
over 3 years ago in Rule trigger 0 Backlog

Rules: Condition to detect if an email was auto-generated

As an admin, I would like to create a rule that detects auto-generated emails (such as those sent via mailing lists, auto-replies, etc), and treat these message with a different priority to messages sent by humans. Ideally, I would have a rule con...
8 months ago in Rule conditions 0 Backlog

Introduce temporary breaks as an availability status (other than just Out of Office)

In addition to out of office, a break option would be hand (for lunch breaks, meetings etc.) to ensure communications like chats are not allocated to someone who is temporarily away from their desk.
over 1 year ago in Teammate availability 0 Backlog

"Update message subject" rule action

Today you can "update conversation subject" in Front. It's great for internal visibility, but does not change the message subject.By being able to change the message subject you use when replying to a message you could for instance if the inbound ...
9 months ago in Rule actions 0 Backlog

Front Views 'Select all inboxes' option

Looking for the ability to select all inboxes when creating a view so that the view captures a single tag across all current inboxes and any future inboxes that I have in the future. Currently, I would have to scroll through and manually select al...
about 1 year ago in Views 0 Backlog

Allow rules to "reply all"

Allow rules to reply all instead of replying to the sender.
about 3 years ago in Auto-reply 0 Backlog

Ability to trigger rules when a teammate becomes OOO

Example: WHEN "Inbox Owner" is OOO, THEN "Notify Teammate"
about 1 year ago in Workflows 1 Backlog

Better language detection

We use a library, this probably means looking for a better one\.
about 3 years ago in Rule conditions 0 Backlog

Merge conversation rule trigger

No description provided
over 2 years ago in Rule trigger 0 Backlog