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Keyboard shortcuts: Change Canned Response Shortcut command+shift+5 to something that isn't the same shortcut for a screen record on Mac.

Your current canned response shortcut is command+shift+5. This is the same exact shortcut as a screen record on Mac computers. I have disabled the screen record shortcut on my Mac for this reason. We often need to screen record for tech purposes.
about 1 year ago in Keyboard shortcuts 0 Backlog

HEIC filetype support

No description provided
over 3 years ago in Mobile 1 Backlog

Custom Hotkeys / Specific Tag Hotkeys

Sorting through emails and adding tags takes multiple clicks, should be able to assign a tag with 1 button. Furthermore, we should be able to edit hotkeys to our preference vs the few standard preset options.
about 1 year ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

Keyboard shortcut: strikethrough

No description provided
over 2 years ago in Composer / Keyboard shortcuts 0 Backlog

Ability to share Excel file with Front email

No description provided
over 3 years ago in Desktop 0 Backlog

Separate save and delete draft buttons on mobile app

On mobile, the delete draft and save draft buttons are too close, causing customers to accidentally delete drafts.
about 1 year ago in Mobile 0 Backlog

Keyboard shortcut: open and close extended window (double-clicking on an email)

No description provided
over 2 years ago in Core Product Experience / Keyboard shortcuts 0 Backlog

Collapse messages on phone

In phone app (android) I can only expand messages but they can not be collapsed after.
about 1 year ago in Core Product Experience / Mobile 0 Backlog

Keyboard shortcut to focus draft

When you are viewing a long email thread, it can be useful to jump to your draft and looking up some information
about 1 year ago in Keyboard shortcuts 0 Backlog

Default open to a team inbox in mobile app

No description provided
over 3 years ago in Mobile 0 Backlog