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Embed Front conversation in external application via iFrame

No description provided
almost 3 years ago in Desktop 0 Backlog

Add ability to navigate lists via keyboard

Whenever I’m tagging a conversation, navigating message templates, or any list for that matter, I’m unable to use CTRL-N and CTRL-P to move up and down the list. I’m forced to use the arrow keys which also breaks ergonomics. Google chrome, a numbe...
over 1 year ago in Desktop 0 Backlog

Keyboard shortcuts: Change Canned Response Shortcut command+shift+5 to something that isn't the same shortcut for a screen record on Mac.

Your current canned response shortcut is command+shift+5. This is the same exact shortcut as a screen record on Mac computers. I have disabled the screen record shortcut on my Mac for this reason. We often need to screen record for tech purposes.
9 months ago in Keyboard shortcuts 0 Backlog

Custom Hotkeys / Specific Tag Hotkeys

Sorting through emails and adding tags takes multiple clicks, should be able to assign a tag with 1 button. Furthermore, we should be able to edit hotkeys to our preference vs the few standard preset options.
9 months ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

Separate save and delete draft buttons on mobile app

On mobile, the delete draft and save draft buttons are too close, causing customers to accidentally delete drafts.
10 months ago in Mobile 0 Backlog

Click to call numbers on mobile

The ability to click a phone number in the mobile app, Android or IOS, that opens the phone app to dial the number.
about 3 years ago in Mobile 0 Backlog

Print from Mobile (iOS and Android)

No description provided
about 3 years ago in Mobile 0 Backlog

Collapse messages on phone

In phone app (android) I can only expand messages but they can not be collapsed after.
10 months ago in Core Product Experience / Mobile 0 Backlog

Keyboard shortcut to focus draft

When you are viewing a long email thread, it can be useful to jump to your draft and looking up some information
10 months ago in Keyboard shortcuts 0 Backlog

Ability to customize font size

No description provided
over 2 years ago in Mobile 1 Backlog