ADD A NEW IDEA

Systems

Showing 65

Live Chat, partner/custom channels: Ability to reply to message

It would be nice to have the ability to reply to a specific message so that your recipient knows exactly which message you are referring too (like Front comments for instance). This would be helpful for non-email channels like Front Chat, social m...
over 1 year ago in Channel API / Live Chat / Other channels 0 Backlog

Trash/delete in Gmail don't sync with Front

Having to delete emails in both is a painful. I dont see a benefit in it not sychronising.
12 months ago in Email channels 1 Backlog

Set default attachment size for custom SMTP channel

Outbound mail we send via Front is routed via our custom SMTP server. We have a high attachment size limit (higher than Front's default ~25MB limit). I would like the option to set a default attachment size limit for new channels created in my tea...
12 months ago in Attachments / Email channels 0 Backlog

Count emails over 100

I would like to be able to quantify the number of emails beyond 100. Because to date, I have to count them by hand!
12 months ago in Counters 0 Backlog

Import from PST files from Outlook

Hi everyone! I am very impressed by what Front has accieved, and found myself doing my full-blown migration from Outlook today! I was however surprised to find out that I can't get the history from my SMTP adresses - and there is no way to use PST...
almost 1 year ago in Import 0 Backlog

Support Azure Service Principals to prevent need for channel password reauth

See cnv_fd559dv.
about 1 year ago in Email channels 0 Backlog

Support alphanumeric sender ID

No description provided
almost 3 years ago in Other channels / Twilio 0 Backlog

0365 APP KEY authorisation for shared channel set up

The ability to authorise shared O365 channels via an O365 app token instead of going through our current flow which uses delegated permissions via OAUTH. From 0365: Delegated Permissions . Enables your client app to perform operations on behalf of...
about 1 year ago in Email channels 0 Backlog

Prevent messages from sending based on customer list (SMS channel)

SMS channels require strict compliance rules, including preventing any messages sent to customers if they've opted out. We are able to put customers on a 'do not contact' customer list but we aren't able to ensure that messages are not sent to the...
over 1 year ago in Twilio 0 Backlog

Tag individual messages within an SMS thread

Add a tag to an individual message within an SMS thread
8 months ago in SMS 0 Backlog