My customer, Rubil, from UNF requested a feature idea to be able to "pin" certain tags so that they show at the top of the tag dropdown when manually adding a tag to a conversation
Display the most recent sender's name first in the conversation list preview
Currently Front does not display the most recent sender's name and it is often the cause of a person being addressed incorrectly. Provide a setting to change the name that is displayed in the inbox to the person who most recently sent the email.
This is important for our sales as clients always want to see more product options in photos. Also if clients can send attachments via instagram, why the agents cannot?
More detailed sending information about previous emails in email quote like Outlook
the email trail/ trace when sending from a Front connected outlook acct (image with red box) appears most compatible for Gmail users. it also doesn't contain enough information for customers who would be receiving emails such as the subject, cc, e...
When sending a calendar invite, if we have distribution lists for different departments, it would be nice to include them there, as its time consuming adding one by one.
Calendar notifications sent by an email and as a pop up
This would be really helpful if calendar notifications can be sent also as an email. Many times I get pop-up notifications on my computer, but if I am really busy I just click the x and get on with what I was doing. Often time resulting in that ev...