Core API

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Don't count throttled API calls against API rate limit

It seems to me like counting throttled API calls against our API call limit is punitive and the root cause for these snowballing outages. This is compounded by the fact that we are relying on Zapier for these api calls and can't finely control the...

10 months ago in Core API 0 Backlog

3 VOTE

Core API: Delete Channel endpoint

As a developer, I would like the ability to delete channels via the API. Specifically custom channels which were created via the API - https://dev.frontapp.com/reference/create-a-channel The inability to do this has lead to hitting channel limits ...

8 months ago in Core API 0 Will not do

7 VOTE

Expose phishing information through the API

Allow users to see whether a conversation has been marked as phishing when fetching it via the API

over 1 year ago in Core API 0 Backlog

3 VOTE

interact with the front calendar via API

Create calendar events. update calendar events. delete calendar events. all through api.

8 months ago in Calendar - other / Core API 0 Backlog

3 VOTE

Send existing message in draft state via API

Customer requesting the ability to send an existing draft via API. They are requesting the ability to provide a message ID of the draft in a response that will initiate the sending of the message.

10 months ago in Core API 1 Backlog

5 VOTE

Associate tags to a specific inbox via API

Hello, One of our Business Cases at White Bird is to isolate tags between inboxes of a same Team. Right now, our only way of ensuring this system works and there's no permeability between tags and inboxes is to manually assign each tag to the corr...

over 1 year ago in Core API 0 Backlog

5 VOTE

Tags API: add ability to see and set 'Archived' property

1) The GET /tags list should include a flag to indicate whether a tag has been archived 2) There should be a way to archive a Tag via API

over 1 year ago in Core API 1 Backlog

4 VOTE

Merge conversation using API

No description provided

over 1 year ago in Core API 0 Backlog

10 VOTE

API method to permanently delete conversations

No description provided

over 3 years ago in Resources 0 Backlog

3 VOTE

Add updated_at to list conversations API endpoint

List coversations endpoint is ordered by that field, but the field is not exposed

about 1 year ago in Core API 1 Backlog

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