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AI tracking

[measure] Analytics on AI feature usage (in API, in product)

Situation: Today, except for AI and chat, there is no way of actually knowing how AI features are used by users for an admin. Request: Let admins know how AI features are used by their teams: be able to extract this information through an API if n...
about 3 years ago in AI / AI tracking Backlog

Display AI Compose daily request count

Problem Teammates are limited to 200 AI Compose requests per day but have no visibility into their current usage, making it difficult to self-manage and avoid exceeding the limit. Request Display each teammate's AI Compose request count for the cu...
about 1 year ago in AI / AI tracking / New metrics Backlog

[measure] Track conversation tagged by AI in export

Situation: As an admin, I want to be able to check / track conversations that have been tagged by AI so that I can audit them. Today, it is only possible to see them as part of the search when clicking on "View" inside the rule selected tags tab. ...
over 1 year ago in AI / AI tagging / AI tracking / Exports, API and connectors Backlog