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Chatbots

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Include images, attachments, and gifs in chatbot flow

Currently you can only include plain text in chatbot messages, but it would be really helpful to be able to include things such as attachments, images, and gifs so we can provide resources that can help resolve chat visitor issues.
12 months ago in Chatbots 0 Planned

Ability to use custom fields / variables in chatbot flow

It would be helpful to be able to use custom fields / variables in chatbot flow messages like "Hi {visitor.first_name}" in order to personalize the chatbot flow more for chat visitors.
12 months ago in Chatbots 2 Planned

Customize chatbot flow based on visitor URL

It would be helpful to be able to show a different chatbot flow to visitors depending on which page they're viewing / initiating the chat from.
12 months ago in Chatbots 0 Planned