Translate emails within Front with a simple button to click
Hello! One of the features my users would like is the ability to easily translate emails. When emails come in a different language, my team has to copy paste in a different window which takes valuable time.
Happiness Score Generated by Conversation Automatically to Review How good our reps are.
Its useful to get a happiness score generated because it would allow us to see how well our reps are doing at a glance without having to read through everything. A low happiness score will auto flag and we can deep dive into the conversation.